Your DUKUDU watch is guaranteed for a period of 2 years from the date of purchase against manufacturing defects. In order to benefit from this guarantee, you will be required to present the guarantee card and proof of purchase from an authorized DUKUDU dealer.
The guarantee does not cover batteries, leather straps, bracelets, crystals or cases, or any damages to the watch caused by accidents, misuse, neglect, careless handling or unauthorized tampering as well as normal wear and tear or aging.
The guarantee is null and void if the watch is opened, taken apart or is serviced by unauthorized persons.
If you have a problem with your watch which is covered by the guarantee, you can contact us on firstname.lastname@example.org. We will send you an email with additional information on how to continue.
All DUKUDU watches have a water resistancy of 5ATM. This means that it is suitable for everyday use, swimming or water related work. It is not suitable for diving, damages caused under these circumstances are not covered by the guarantee. Beware, leather straps and water don’t go well together.
The watch’s water resistance is not permanently guaranteed (please see the "guarantee" page). It is affected by the ageing of gaskets or deformation of watch parts due to accidental shock. To preserve a watch’s water resistance as long as possible, please follow the cautions below: